Terms of service
OVERVIEW
This website is operated by Bavarian Automotive , a trading name of Bavarian Automotive Limited. Throughout the site, the terms “we”, “us” and “our” refer to Bavarian Automotive.
By accessing our website and/or purchasing from us, you agree to be bound by these Terms of Service, including all referenced policies (including our Returns Policy and Privacy Policy).
If you do not agree to these Terms, you must not use this website or purchase our products.
SECTION 1 – USE OF OUR WEBSITE
You agree:
- Not to use our products or services for any unlawful purpose
- Not to misuse, interfere with, or disrupt our website or systems
- Not to attempt to bypass any security or verification processes
We reserve the right to refuse service or terminate access at our discretion.
SECTION 2 – PRODUCTS & INSTALLATION DISCLAIMER
Our products are aftermarket automotive electronic systems and require correct installation.
By purchasing, you acknowledge:
- Installation must be carried out correctly and at your own risk
- We are not responsible for issues caused by incorrect installation
- Some products may require additional coding, configuration, or vehicle-specific settings
We strongly recommend professional installation where appropriate.
SECTION 3 – PRODUCT ACCURACY & COMPATIBILITY
We make every effort to ensure product descriptions and compatibility information are accurate.
However:
- Compatibility may vary depending on vehicle specification, software version, or prior modifications
- It is the customer’s responsibility to confirm compatibility before purchase
We are not liable for incompatibility where sufficient guidance was not sought prior to purchase.
SECTION 4 – ORDERS & PAYMENT
We reserve the right to:
- Refuse or cancel any order at our discretion
- Limit quantities per customer or order
- Cancel orders suspected of fraud, abuse, or resale
You agree to provide accurate billing and contact information.
SECTION 5 – PRICING & AVAILABILITY
Prices are subject to change without notice.
We reserve the right to:
- Modify or discontinue products
- Correct pricing errors at any time (including after order placement)
SECTION 6 – RETURNS & REFUNDS
All returns are governed by our Returns & Refunds Policy.
By placing an order, you confirm that:
- You have read and accepted the Returns Policy
- You agree to follow the authorised returns process
- You understand that deductions may apply for non-fault returns or items not returned in resaleable condition
Returns sent without authorisation may be refused.
https://bavarian-automotive.co.uk/policies/refund-policy
SECTION 7 – FAULTS & LIABILITY
If a product is believed to be faulty:
- You must contact us prior to return
- Provide supporting evidence (photos, videos, description)
- Allow us the opportunity to troubleshoot
All items returned as faulty are subject to inspection and testing.
We are not responsible for:
- Installation errors
- Incorrect configuration
- Damage caused during fitting
SECTION 8 – LIMITATION OF LIABILITY
To the maximum extent permitted by law:
- We shall not be liable for indirect, incidental, or consequential losses
- This includes loss of profit, revenue, data, or business interruption
Nothing in these Terms excludes your rights under the Consumer Rights Act 2015.
SECTION 9 – CHARGEBACKS & DISPUTES
By placing an order, you agree to follow our returns and support process before initiating any dispute.
Where a chargeback is raised:
- We will submit all relevant evidence, including delivery confirmation, communications, and policy acceptance
- Chargebacks raised without following our process may be treated as a disputed debt
We reserve the right to:
- Recover outstanding amounts
- Recover associated costs, fees, and statutory interest where applicable
SECTION 10 – THIRD-PARTY SERVICES
We may use third-party services (e.g. payment providers, shipping couriers).
We are not responsible for:
- Delays caused by couriers
- Third-party system failures
- External service disruptions
SECTION 11 – WEBSITE CONTENT
All content on this website is owned by or licensed to Bavarian Automotive.
You may not:
- Copy, reproduce, or distribute content without permission
- Use our branding, images, or materials commercially
SECTION 12 – TERMINATION
We reserve the right to:
- Suspend or terminate access
- Cancel orders
- Refuse future service
Where we believe there has been abuse, fraud, or breach of these Terms.
SECTION 13 – GOVERNING LAW
These Terms are governed by the laws of the United Kingdom.
SECTION 14 – CHANGES TO TERMS
We may update these Terms at any time.
Continued use of our website constitutes acceptance of any changes.
SECTION 15 – CONTACT
For any questions regarding these Terms: